The support service is provided round the clock and there are plenty ways to get in touch with the support. The site is mobile friendly and secured with SSL technology. Well, that’s good, but there are a lot of casinos that have the same features. So there is nothing special about this particular one.
Casino Grand Bay was founded in 2001 by Grand Prive Casinos. It is licensed and regulated by the Government of Curacao. The website doesn’t look too bad - just a bit cheap. Really, those moving flashing lights make the starting page hard to look at! At least the navigation is, more or less, fine.
The casino uses standard SSL encryption, so you can calm your paranoia down - hackers won’t get your private information. However, we still ask you to stay vigilant. The thing is that the Grand Prive Group can’t boast of an impeccable reputation. According to other watchdog portals, this group is famous for unethical business practice and being unresponsive to complaints. This doesn’t mean that Casino Grand Bay has the same awful habits. We just wanna say that you should be careful and keep this information in mind.
Feel free to ask for help at any time - the support agents work round the clock.
Customer support: Customer service is available 24/7 via live chat, standard email communication, and toll-free phone.
Banking: The list of banking options is okay - it includes Bitcoin, Skrill, Neteller, wire transfer, credit, debit cards, and few other methods. If the amount of your withdrawal is less than €2,000, you will get the full amount at once. If it’s higher than €2,000, you will get your winning in installments. The amount of installments depend on your status, but it will be €2,000, €5,000, or €10,000 per week.
Software and Game Variety
Casino Grand Bay is powered exclusively by Saucify (BetOnSoft) software providers. There are a bit more than 100 games in total, and here are some of them:
- Slots: Frontside Spins, Rise of Spartans, Sweet Success;
- Table games: European Blackjack, European Roulette, Punto Banco;
- Video poker: Aces and Faces, Deuces and Joker, Jacks or Better;
- Other games: Berry Picker, Keno, Lucky Scratch.
The casino is available both in an instant-play and downloadable modes.
Casino Grand Bay Mobile and Live Gaming
Casino Grand Bay currently does not offer any live casino games. Well, we are not surprised.
The casino is mobile friendly and you won’t even need to waste your time on getting an application. Just play right in your mobile browser and that’s it.
Bonuses and Promotions
Casino Grand Bay offers a 100% match bonus, up to €100, on your first deposit. The bonus code is 1CGB100P and the minimum deposit is €20. We know, this bonus doesn’t look special, and it’s amount is not impressive at all. But the wagering requirements are rather decent. You will have to wager the amount of your bonus 40 times.
Don’t count on a massive welcome bonus - you can get only up to €100.
There are also some other offers available, so don’t forget to check their Promotions section in case you decide to register here.