- License from the UK;
- Site is created for 11 different regions;
- Huge list of banking options;
- 24/7 international support with toll-free phones for a dozen countries.
- Longer than average cashout times;
- Enacting self-exclusion will bar you from all sister brand sites;
- History of confiscating winnings due to questionable “bonus abuse”.
Man, having a domain name like Casino.com just has to be awesome. It’s almost like hitting the lottery. Hah! A gambling joke on a gambling website… okay, we’ll drop the microphone now. Anyway, this casino has been in operation for about a decade now, it is under the hood of Mansion Group and licensed by Gibraltar and the UK.
The website looks alright. It’s a bit generic, but what did you expect from a casino named Casino.com? Regardless, it works fine - you can choose between instant play and downloadable platforms, and navigate the lobby easily through all the necessary game categories.
Now let’s proceed to less pleasant things. Casino.com belongs to the mansion casino group, and the group had some significant issues in the past. They’re known for long payouts, overly complex verification procedure and retroactive changes of bonus terms.
Banking: The list of banking options is huge, especially when it comes to deposits. They accept Skrill, Neteller, Paypal, credit cards, Webmoney, Bitcoin, Paysafecard, and more. What’s also huge is their withdrawal time: all withdrawals are subject to a pending period of three days. After the pending period, e-wallet transaction takes 24-72 hours and credit card withdrawal - up to five days.
Customer Support: If you have any questions or problems, you can reach their support team through live chat (only after the registration), phone (toll-free for the UK), and email. Live chat didn’t work when we tried to use it, by the way.
Software and Game Variety
Casino.com is powered by Casino Software software. Nah, just kidding (that would have been hilarious though). It’s Playtech, actually.
The game library is standard for a Playtech casino, with some additions of top NetEnt slots. You’ll find over 300 games to choose from, including:
- Slots: RoboCop, Gladiator, Ace Ventura, Starburst - all the branded stuff and more;
- Jackpots: Age of the Gods series, Jackpot Giant, Everybody’s Jackpot, Leprechaun’s Luck;
- Table Games: Roulette, Blackjack, Baccarat, Caribbean Stud Poker, Craps;
- Video Poker: Joker Poker, Jacks or Better, Deuces Wild, Aces and Faces;
- Casual Games: scratch cards, bingo, um… Rock Paper Scissors? Sure, why not;
Mobile and Live Gaming
Casino.com is mobile friendly, and you’ll get to play with a selection of the most popular Playtech titles. Most of them will be online slots, but you’ll be able to select a few of the table and card games that you may way to play. There’s also an iOS app you can download on the AppStore.
Live gaming is available and, you can play Blackjack, Roulette, or Baccarat as you might expect. Interestingly, you can check out Keno and Genie Hi Lo as well. Very unique and not often offered.
The live casino options are fantastic. It’s just like playing in Vegas.
Bonuses and Promotions
First of all, you get 20 free spins on Age of the Gods slots right after the registration (no deposit required). Then, on your first deposit, you get a 100% match bonus up to €400 and 180 more free spins (20 instantly, and 20 every day for 8 days). The wagering requirements are alright - x20 on the free spins winnings and x40 on the bonus amount. Be sure to read the full terms, as some other restrictions apply (like the bet limit of €5 and the winnings from free spins capped at €100).
The VIP program is impressive. Being a loyal player of Casino.com will land you special gifts, VIP-only events, faster withdrawals, higher deposit limits, and special promotions and bonuses.