Casino Cerise Review
Have you ever wanted to become an Inquisitor? Now is your chance, because Casino Cerise’s website doesn't tell you anything, and you have to ask the support about pretty much everything. Or read our review, if you want the easy way.
Just to save you the time - the wagering requirements on the Welcome Bonus, which is a 250% first deposit bonus up to €500, just suck - 35 times the deposit plus bonus; and the games are kinda scarce - they have no live games but offer a bunch of cool slots from Playson, Pariplay, and some others.
- 10 language options available;
- VIP program;
- No bet limit during an active bonus.
- No phone support;
- No live games;
- The info on bonuses is scattered throughout the whole site;
- Stiff wagering requirements - 35 times the bonus plus deposit;
- The Welcome Bonus is sticky.
Casino Cerise (a French word for “cherry” if you were curious) opened in 2014. It is licensed by the Government of Curacao.
The website looks alright - elegant wine-red colors, convenient layout, and handy instant-play lobby with the game categories and developer filters. The FAQ is pretty much useless, with entries like “How do I register?” - “Click Register and follow the registration process” or “How do I deposit?” - “Click Deposit, choose the payment method and the amount”. Has anyone ever asked questions like these at all? The only more stupid question we could think of to put into an FAQ is “How do I open the FAQ?”
The FAQ is pretty much useless, with entries like “How do I register?” - “Click Register and follow the registration process.”
Banking: The banking options are not listed anywhere on the website (until you actually open the cashier and try to deposit). The options depend on your location, but the credit cards, Neteller, and Bank Wire should be available to pretty much everyone. The withdrawal limit is relatively low - €2,500 per week. However, you can increase it by reaching a higher VIP level.
Customer Support: They don’t even have the standard “Contact Us” page! At least they have a chat window at the bottom, so you’re not entirely on your own. No working hours are stated though.
Software and Game Variety
The game library at Casino Cerise is somewhat lacking. Though their games are powered by five software developers (Playson, Pariplay, Spinomenal, Booongo, and Betixon), the total number of games is just over 150. Sadly, there’s not much offered outside of slots. A single video poker in the category looks pathetic, two Roulettes are just slightly better (two times better in fact, strictly speaking, but still), and a bunch of scratch cards doesn’t help either.
- Slots: Alice in Wonderslots, Blood Shot, Sharknado, Reel Fighters;
- Table Games: European Roulette, Roulette With Track;
- Video Poker: Double Joker Poker;
- Scratch Cards: Asteroids Scratch, Star Raiders, Cops and Robbers.
Mobile and Live Games
Mobile casino looks and works alright. The navigation is smooth and convenient, and the games run just fine.
We bet they had a Live Casino section not so long time ago. Unfortunately, they removed it from the website for some reasons.
Bonuses and Promotions
The Promotions page is hardly more useful than the FAQ. All it says is that you’ll get a 250% match bonus on the first deposit up to €500. No wagering requirements listed, no link to the full bonus terms, nothing. What is also weird is that the Welcome Bonus banner (which can be found on the main page) promises a 250% match up to €750.
There is a “Rules on Bonuses” section in the general terms and conditions, but the only information it adds is that there’s a withdrawal limit on the deposit bonus (from €2,500 to €15,000, depending on the VIP level). Where the hell are the wagering requirements?
During the withdrawal request, the amount allocated in bonuses shall be deducted from the amount to be withdrawn.
Oh, here they are. You can find them at the end of the “Terms and Conditions of Withdrawal” section. You have to wager the bonus plus deposit amount 35 times (which is kinda crappy), and that there’s no bet limit. Gee, that took us longer than we expected. Having to gather the information on the bonuses bit-by-bit all over the website is ridiculous. You’re lucky to have us present it to you like this. And the bonuses are sticky, by the way.