Updated: 06 Feb 2018
Carnival Casino Review
You’re probably wondering what that Kanamara Matsuri festival is about. Well, no spoilers! Go and google it, and, believe us, when you discover what it is, you will agree with us that this title is just the best one for Carnival Casino. Anyway, Carnival Casino is dead, but doesn’t want to admit it for some reason. While being undoubtedly safe to play at and proven fair, it just doesn’t provide an enjoyable gaming experience anymore. The games are nice and varied, but poor lobby (not to mention the website) makes accessing them a true pain. Besides, the casino doesn’t offer a welcome bonus! And the final nail in the coffin - Carnival Casino relates to BWin/Party group, which is notorious for being unresponsive to complaints.
- License from the UK;
- Certified by eCOGRA;
- Powered by Playtech;
- 24/7 support;
- Live games.
- The website is extremely outdated;
- Mobile unfriendly;
- The live chat is available only after you register;
- No welcome bonus;
- Bad reputation of BWin/Party group.
Carnival Casino has a respectful history behind it - almost 15 years in operation and still kicking. Feebly and sluggishly, but kicking. It is licensed under the Governments of Gibraltar and the UK Gambling Commission, and proven fair by eCOGRA and GLI authorities.
The website looks so outdated that your eyes may start bleeding - be careful.
The website is everything you might expect from a casino from (almost) the previous century - blinking flash animations (a cutting-edge technology back then!), a single column design that was intended for 15 inches CRT monitors, fax for a support option, and so on. It feels like visiting an antique shop. As if admitting it’s just not good enough, Carnival Casino promotes Casino LasVegas right on its main page.
Customer Support: Speaking of support, other than the fax, the options include email and a couple of toll-free phone numbers. The live chat is available too, but only after you create an account there. We were also very surprised when we found out that the support works round the clock.
Banking: Banking options are good, although some of the methods on the list are long dead or re-branded. Anyway, you can choose from Skrill, Neteller, credit cards, and a number of local methods like iDeal, Sofort, Euteller, DineroMail and more. The maximum amount you can withdraw in a 7-day period is €5000. This doesn’t refer to progressive winnings - you get them within 30 days after you request a withdrawal.
Software and Game Variety
Carnival Casino runs on the Playtech platform. While it does have instant play mode (which is called “flash version” and is absolutely hideous), it is clear that you’ll have to download and install the software to get the full experience. The selection includes:
- Slots: Bermuda Triangle, Funky Monkey, Jungle Boogie;
- Progressives: A Night Out, Age of the Gods, Desert Treasure;
- Table games: Blackjack, Roulette, Casino Hold’em;
- Video Poker: Jacks or Better, Deuces Wild, Joker Poker;
- Arcade games: Wheel of Light, Keno, Pop Bingo;
- Scratch cards: Gladiator, Love Match, The Mummy.
Mobile and Live Games
Did you really expect this dinosaur to work on smartphones? We know we didn’t. When you open the website in your mobile browser, it just redirects you to some partnered casino.
Live games on the other hand are all here. By “all” we mean Baccarat, Roulette, Poker and Blackjack, which is really everything you might ever want.
Bonuses and Promotions
Alright, maybe the bonuses will make it all worthwhile and redeem every flaw of this old fart of a casino. Let’s see, open the Promotions page… Um, what?
This casino doesn’t offer a welcome bonus! Can you imagine this?
They got daily promotions and comp points. That’s all. Not even the tiniest welcome bonus. “We offer an abundance of bonuses – log in and check the lobby every day to grab your lucky opportunity!”. Gee, thanks. We’ll pass.