Captain Charity Casino Review
Have you ever dreamt of becoming a superhero? Yes? Great, now you have a chance to join Captain Charity, to save the environment, and, hopefully, to have some fun. This sounds like a nice plan since Captain Charity Casino offers around 350 games from NetEnt and other providers. The welcome bonus also looks great! Your first deposit can bring you a 100% bonus up to €200 plus some spins, and the wagering requirements are 35 times the bonus.
But there is a huge trap in the bonus conditions - there are too many games which contribute only 50% or even 0% to the wagering requirements. Besides, there is no 24/7 support service, and the selection of video poker games is very poor. You see, being a superhero and saving the world is not that easy and pleasant.
- Licensed by the UK and Malta;
- Certificate from iTech Labs;
- 5 languages;
- Live games;
- Live chat;
- Mobile friendly.
- No 24/7 support;
- Jackpots are not paid out instantly;
- Poor selection of video poker games;
- A lot of games contribute 50% or 0% to the wagering requirements.
Captain Charity Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. Just note, Casino Plex is regulated by these licenses as well. From the very beginning, you can see that this casino is really unique - there is Captain Charity right on the starting page saying that 50% of the casino’s profit goes to saving the environment. That’s cool, we have never seen casinos related to charity.
The website itself looks nice. It is designed in a superheroic style, and the navigation is pretty convenient. There are 5 languages for you to choose from. The casino holds a certificate from iTech Labs which proves that the games are fair. Besides, your data is absolutely safe - the casino uses SSL encryption technology.
Customer support: The support agents are at your service from 06:00 to 23:00 GMT. You can use either live chat or email. We tried the chat and got a reply immediately. Wow, these guys are real superheroes! The website also has FAQ, and it’s pretty extensive and useful.
The maximum withdrawal amount is €7,000 per month.
Banking: The list of banking methods is long enough - it includes Skrill, Neteller, bank transfer, Visa, Mastercard, Entropay, and several other options. Withdrawals remain pending for 48 hours. The maximum amount you can withdraw per month is €7,000, but this limit will get higher if you reach the VIP Platinum level. The same rule applies in case you win a jackpot - you will get €7,000 per month until you receive the full amount.
Software and Game Variety
Captain Charity Casino cooperates with NetEnt, Play’n Go, and some other developers, and offers somewhere around 350 games. Here are some of them:
- Slots: Starburst, Divine Fortune, Viking Runecraft;
- Table games: Baccarat, Roulette, Blackjack;
- Video poker: Jacks or Better, Deuces Wild, Joker Poker;
- Scratch cards: Power Cash, Zodiac, Postcards.
Just to let you know - the variety of video poker games is very limited. Basically, we have already listed all of them.
Mobile and Live Gaming
Superheroes are usually good friends with diverse gadgets, and Captain Charity is not an exception - the casino is compatible with smartphones and tablets. There is no need to install a special application, just go to the website via your mobile browser and start playing.
Live games are there, but the selection is pretty standard - it includes only variations of Roulette, Baccarat, and Blackjack.
Bonuses and Promotions
Captain Charity Casino offers two welcome bonuses: one for the UK, the other one - for the rest of the world.
The UK bonus:
- The first deposit - a 100% bonus up to £50 plus 25 spins;
- The second deposit - a 50% bonus up to £50 plus 25 spins;
- The third deposit - a 25% bonus up to £50 plus 25 spins;
- The fourth deposit - a 25% bonus up to £50 plus 25 spins.
The bonus for the rest of the world:
- The first deposit - a 100% bonus up to €200 plus 200 spins;
- You deposit at least €20 on the second day, and get 40 spins;
- If you deposit €20 on the third day, you will get 40 more spins.
Be careful with the bonus conditions - there are too many games which contribute 50% or 0% to the wagering requirements.
The minimum deposit amount is €/£20. The wagering requirements are 35 times the bonus amount, and winnings from the spins must be wagered in the same way. The requirements must be met within 21 days. The welcome offer looks good and seems to be fair, but there is an unpleasant surprise hiding behind its attractive appearance. The thing is that there are a lot of games which contribute only 50% to the wagering requirements, while some other games (this list is also pretty long) don’t contribute at all.