The support team doesn’t work round the clock and the welcome bonus is really weird. You can get either spins or nothing. What a great choice! At least the wagering requirements are not that horrible - 40 times the amount of your winnings from the spins. Nice, but this advantage can’t save the overall situation.
Bingo Diaries is owned by Jumpman Gaming Limited. It is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission. The casino also boasts a certificate from SQS, so there are no reasons to worry about its software - it was tested and approved.
Before requesting your first withdrawal, you have to wager at least £100 in real funds.
The website itself looks more or less okay, but there is a pretty interesting section called “Diaries News”. We thought that we would find some news about the casino, but that didn’t really happen. Most of the posts were about The Originals, a TV series related to The Vampire Diaries. Wow!
The list of restricted countries includes over 30 locations. Here are some of them: France, the Netherlands, Greece. Check the casino’s terms and conditions for the full list.
Customer Support: As we know, vampires don’t need sleep at night, but the support agents of this casino do. The customer service is provided from 09:30 to 18:00, and you can reach the agents only on weekdays - from Monday to Friday. You can use email and live chat. The FAQ is here and it’s pretty useful.
Banking: There are not so many banking options available - you can use only Visa, Mastercard, and few other methods. To make your first withdrawal, you have to wager at least £100 in real funds. Withdrawal requests are processed within 48 hours.
The maximum amounts you can withdraw are £1,000 per day, £3,000 per week, and £5,000 per month. The maximum deposit amounts are £5,000, £10,000, and £20,000, respectively. These limits can be changed - contact the support team for more details.
Software and Game Variety
You can’t check the full library of Bingo Diaries before creating an account. But no worries, we have still managed to discover what games they offer. And we were very disappointed. There are somewhere around 100 games from Eyecon, Pariplay, and few other developers. Here are some of the titles:
- Slots: Fluffy Favourites, Shopping Spree, Fire vs Ice;
- Bingo: Cash Cabin, Free Bingo, The Snug.
Basically, that’s it. You won’t find there any table and video poker games.
Bingo Diaries Mobile and Live Gaming
Bingo Diaries is compatible with smartphones and tablets, but you won’t be able to access the mobile version in case you are not registered. However, registration is a pretty quick process here, so it won’t take a lot of time.
Live games are not available, but this is not surprising at all.
As you have probably already guessed, live games are not offered. Well, we expected this, so we are not surprised.
Bonuses and Promotions
Bingo Diaries offers a pretty specific welcome offer. You register, deposit £10 (or more), and spin the Super Wheel. You can win from 5 to 500 super spins on Pets, Fire vs Ice, or Black Widow. Besides that, you could win nothing. But if you are lucky enough to get some spins, you will have to wager your winnings 40 times. We tried to contact the support team to figure out what those super spins are, but the chat was under the maintenance. We tried several times, but this didn’t help, sorry.