The welcome package looks pretty nice - you start with a 100% bonus up to €100. But the wagering requirements are rather high, as you will have to wager the sum of your deposit and bonus 30 times. Fortunately, the selection of games doesn’t include only 5 titles - there are around 300 games from NetEnt, Microgaming, and some other providers.
By the way, even if you manage to win a jackpot, it may be not that easy to get your prey. The monthly withdrawal limit is €5,000 and progressive winnings may be subject to it. Or not. This depends only on the casino’s decision.
Big5Casino is licensed and regulated by the Government of Curacao and the Malta Gaming Authority. With all those cartoon rhinos, elephants, and other animals; their website looks pretty childish, which is weird. Children are never welcome at online casinos! However, the navigation is fine and there are 5 languages for you to choose from. The list of restricted countries is pretty long - it includes the UK, Estonia, France, and plenty of other locations. If your country is not on this list, don’t forget to check your local laws.
Customer support: The support is available from 12:00 to 24:00 CET. You can use live chat, email, and online contact form. After you become a VIP, you can also count on phone support and callback service.
The monthly withdrawal limit is €5,000.
Banking: The list of banking methods is long enough - it includes Skrill, Neteller, Paysafecard, Visa, Mastercard, etc. It takes the casino up to 48 hours to process a withdrawal request. The maximum withdrawal limits are a bit disappointing: €1,000 per week and €5,000 per month. Larger amounts may be paid out instantly or in installments - this depends on the casino and also applies to jackpot winnings.
This clause looks a bit strange since the terms and conditions don’t even specify how much time it will take to get the full amount in case it is paid out in installments. This probably depends on the casino’s mood.
Software and Game Variety
- Slots: Neon Reels, Copy Cats, Beautiful Bones;
- Jackpots: Divine Fortune, Cosmic Fortune, Platoon Wild;
- Table games: Blackjack, Baccarat, American Roulette;
- Video poker: Deuces Wild Double Up, All American, Aces and Eights;
- Scratch cards: Lucky Numbers, Foamy Fortunes, Dawn of the Bread.
The website also offers a Sportsbook section.
Big5 Casino Mobile and Live Gaming
The mobile version of Big5Casino works fine. You don’t have to waste your time on installing the application - feel free to play right in your mobile browser. Just go to the website, enter your details, and you are ready to have fun.
Live games are available, but don’t expect to find something unique in their section.
Live games at Big5Casino are provided by NetEnt and Microgaming. The selection is not very wide - it includes variations of Blackjack, Roulette, and Baccarat. How predictable!
Bonuses and Promotions
Big5Casino offers a rather interesting welcome package:
- Buffalo Bonus - a 100% match up to €100;
- Leopard Bonus - a 50% match up to €150;
- Rhino Bonus - a 50% match up to €200;
- Elephant Bonus - a 50% match up to €250;
- Lion Bonus - a 50% match up to €300.
So you start as a Buffalo and then level up to a Lion. If you prefer sports betting, you can go for a 50% bonus up to €50. The wagering requirements are pretty high - 30 times the sum of your deposit and bonus. For the Sportsbook, it’s 8 times the sum of your deposit and bonus. However, you can request a withdrawal even before you meet the wagering requirements. For instance, if you have fulfilled 30% of the requirements, you will be able to withdraw 30%. That’s nice, but we still think that these requirements are rather lame. Even the not-really good casinos sometimes have better bonus terms than this one. Take 21Nova Casino for example, and don’t forget that it’s closed now!