Big Win Vegas Casino Review
Big Win Vegas Casino has a very bland name, as it combines three words used in most of the casinos. The design of the casino is okay, but the navigation is not. Most of the categories and filters are missing. The game library isn’t huge, but big enough, including about 450 titles by NetEnt, Microgaming, NextGen and some other providers. The banking options are limited and the withdrawals can take up to 10 business days. Moreover, there are no live games at all. The Welcome Bonus is also upsetting, as it consists only of up to 500 free spins. They even don’t have 24/7 Support. What a shame! We hope they at least have those Big Wins.
- Licensed by the UK;
- Many promotional offers;
- Games from top providers;
- Many options to contact Support.
- No 24/7 Support;
- The wagering requirements are too high - 65x;
- Withdrawals can be processed 7-10 business days;
- The navigation is half-done.
Big Win Vegas casino can’t boast having a great design. It looks pretty simplistic, with a black and grey background, and plain white text. This kind of color scheme makes it difficult to read the necessary information. The navigation is even worse. There are no standard categories for games, so you need to use a search bar to look for a poker game or a slot. Filters are missing too, so it’s hard to find the games from the providers you like. The most interesting thing was to find out that there is no “All games” button, but you can open the whole list of titles by pressing on the “A-Z” button.
There are no standard categories for games, so you need to use a search bar. Filters are missing too.
Calm down, guys, and take a deep breath. There are also good things about this casino. Big Win Vegas has licenses from the UK and Alderney. It is a relatively new website, so you won’t find any complaints or harsh reviews about it. This casino is a part of Jumpman Gaming Limited group. It means that you should carefully read all the Terms and Conditions before registering and depositing at this casino. The casinos of this group used to have issues with the account dormancy, so be sure you know all the information before starting this partnership.
Customer Support: We were really happy to find so many methods to connect with Support: email, Live Chat, and even WhatsApp. They also have the FAQ section, which helps to find all the answers yourself. It was too upsetting for us to find out that the Support Team doesn’t work 24/7. You can connect them only from 9:30 a.m. to 6:00 p.m. And there is no phone support. Too many disappointments.
The withdrawal limit per day is €1000, per week - €3000, and per month - €5000. Too many limits.
Banking: Don’t get your hopes up expecting several withdrawal options, as there are only Visa, Mastercard and Maestro credit cards in addition to Paysafecard and PayPal. You can only make five withdrawals per week and each of them will take 7-10 business days to be processed. The withdrawal limit per day is €1000, per week - €3000, and per month - €5000. Too many limits.
Software and Game Variety
The game library isn’t huge, but they can offer us about 450 games by NetEnt, NextGen, Pariplay, Microgaming and some others. You can find these categories here:
- Slots: Starburst, Fluffy Favourites, Legend of Cleopatra;
- Table/card games: Roulette, Blackjack, Holdém;
- Video Poker: Deuces Wild Double Up, Joker Wild Double Up, Jacks or Better.
Mobile and Live Games
The mobile version of Big Win Vegas casino is okay, but the website still has that awful color scheme.
There are no Live games here. We hope the casino will fix this soon, but who knows?
Bonuses and Promotions
The Promotion page of Big Win Vegas casino is full of promotional offers, but there are no serious ones. The Welcome Bonus is just ridiculous - you will get one spin on Mega Wheel, which gives you an opportunity to get up to 500 free spins on Starburst slot. The wagering requirements for your winnings are also depressing - 65x.
On the Promotional page, you can try cashbacks, free spins, and happy hours. There is also a separate section for the trophies, where you can complete different tasks to reach the next level, which will give you more spins on that Mega Wheel. No cash here, guys. The casino might have spent everything on that awful website design.