Big City Slots Casino Review
The name of Big City Slots Casino sounds very promising, so we expected hundreds of games, numerous bonuses, and 24/7 support service. As in big cities you can get help at any time. But not here - the support agents of this casino work only on weekdays and they prefer to sleep at night.
The collection of games includes over 450 titles from Microgaming, Yggdrasil, and some other developers. Not bad, but the selection of table and video poker games is rather limited, while live games are simply missing. A nice welcome bonus is also missing, because as a newcomer, you can get only free spins or Amazon vouchers. The winnings from the spins must be wagered 65 times, and that’s too much, if you ask us. Even Betfred Casino offer a better welcome bonus.
The casino is mobile friendly and you can try to win a pizza here. We like pizza (and we guess you do too), but this feature can’t make us change our opinion, and start thinking that this site is just amazing. Even burgers won’t help them to become as cool as Guts Casino or Glimmer Casino.
- Licensed by the UK;
- Certified by SQS;
- Mobile compatibility;
- Live chat;
- Pizza promotion.
- GBP is the only supported currency;
- No live games;
- No 24/7 customer support service;
- High wagering requirements: 65xB.
Big City Slots Casino runs on the Jumpman Gaming Limited platform and is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission. It also boasts a certificate issued by SQS, so that you don’t have to doubt the casino’s software - it was tested and approved.
The list of restricted countries is rather long - it includes around 40 locations!
The design of the website is too simple, but that’s not really a serious problem. Believe us, simple design doesn’t mean the same as a bad one. It can be a bit boring, but that’s it. The site is monolingual - it is available only in English.
There are a lot of restricted countries, so we recommend you to check their list before trying to create an account. It can be found in the terms and conditions. Spain, Belgium, Denmark, Estonia, France, and plenty of other locations are on the list.
Customer Support: You can get in touch with the support team via the live chat and email. Sounds amazing, but the chat becomes available only after you create an account and login. What is even worse, the support is not provided 24 hours a day, 7 days a week. You can try to talk to the agents only from Monday to Friday, from 09:30 to 18:00.
The FAQ section is here, but it’s not very extensive. By the way, the FAQ says that you can also use WhatsApp. Well, we looked for the number everywhere, and you know what? It’s not provided.
Banking: It looks like the creators of this casino don’t like diversity. Their website is available in a single language, and there is only one currency to use for making deposits and withdrawals - GBP. The list of banking methods is rather short, it includes only Visa, Mastercard, PayPal, and several other options.
It takes the casino 48 hours to deal with your withdrawal request. £30 is the minimum amount you can withdraw, and the maximum limits are £1,000 (per day), £3,000 (per week), and £5,000 (per month). To request your first withdrawal, you must wager at least £100 in real funds.
Software and Game Variety
Big City Slots Casino offers over 450 games from NetEnt, Microgaming, Yggdrasil, Eyecon, and some other providers. Here are some of the games you can play here:
- Slots: Immortal Romance, Starburst, Vikings Go Wild;
- Jackpots: Piggy Payout, White Wizard, Shaman’s Dream;
- Table games: Blackjack, European Roulette, Casino Hold’em;
- Video poker: Joker Wild Double Up, Deuces Wild Double Up, Jacks or Better;
- Bingo: Lucky Stars, Fair and Square, Free Bingo.
Most of the games offered at Big City Slots Casino are slots. Table and video poker games don’t even have separate pages, but fortunately, you can find them with the help of the search bar.
Mobile and Live Gaming
Big City Slots Casino is mobile friendly, so you can play it whenever and wherever you want. You don’t need to install a special app - you can play in the browser of your smartphone or tablet.
There are no live games here, so if you are a true fan of live gaming, you will be definitely disappointed with this casino, just like the customers of Fun-Casino were.
Bonuses and Promotions
Big City Slots Casino offers a really generous welcome promo and we are very sarcastic now. There is nothing generous about it: you deposit £10, get 1 spin on the Mega Reel, spin it, and win your bonus. If you are lucky, you will get 500 spins on Starburst. If not, you will receive much fewer spins or even Amazon vouchers. The wagering requirements are a true pain, cause you will have to wager your winnings 65 times. The maximum conversion amount is £250.
The welcome bonus is rather disappointing, but you can still become a VIP and try to win a pizza!
If this bonus looks fine to you, feel free to claim it at any time. Just deposit at least £20 and get the right to spin the Mega Reel. The wagering requirements are the same and you will also have to meet the requirements of an active bonus, in case you have it.
Yes, the welcome bonus looks ridiculous, but there is a Pizza Club promotion, and it is really cool. After you become a VIP, you get a chance to win a pizza! The competition is held every week (on Sunday). Check the details on the website.