Hardly a pleasant experience, but such is the way of things here. Oh, and they don’t seem to care much about resolving player issues at mediation portals, so there’s that.
Anyway, let's keep going with our Betway review and get into more detail.
They currently have numerous unresolved issues with players on several mediation portals. The issues are pretty standard - confiscating winnings due to the breaches of the bonus terms, stalling withdrawals, and such. What’s worse, they don’t even respond to those complaints. One more reason for you to read all those bonus terms carefully.
The website looks pretty cool: modern layout, nice instant play lobby with numerous game categories and a search bar, great help section - nothing here to complain about.
Banking: Your options include Neteller, Skrill, Paypal (not for all countries), credit cards, Paysafecard, and a couple more. Not too shabby. In order to get your winnings paid - you need to wait around 3-7 in total (credit cards - 3-5 days, e-wallets - 24-48 hours). As for the withdrawal limitations - unfortunately, there is no relevant information on the website.
Customer support: You can reach the online support team through email, live chat (24/7, but only after the registration), and a number of toll-free phones (operating from 8am to midnight).
Software and Game Variety
If you are a player that prefers Microgaming titles, Betway Casino is going to be a place you’ll want to check out. They carry the latest Microgaming options as well as games from Rabcat and NextGen (provided through Microgaming’s platform). Just be sure to check both the Casino and Vegas tabs in the top menu.
- Slots: Jurassic World, Tarzan, Bikini Party, Game of Thrones, Immortal Romance;
- Table and Card Games: Roulette, Craps, Blackjack, Baccarat, High Speed Poker;
- Jackpots: Mega Moolah, Major Millions, King Cashalot;
- Betway Poker: Jacks or Better, Deuces Wild, Double Joker, Aces and Faces;
- Retro Slots: Break da Bank, Bar Bar Black Sheep, Grand 777;
- Other: Keno, Bingo.
- Betway Sports.
Microgaming games never disappoint.
Betway Mobile and Live Gaming
The Betway Casino website is fully responsive and easy to use with mobile devices. Some of the most popular game selections will be available for you so you’ll still be able to thoroughly enjoy yourself.
The live gaming options available here are perfect. You can get a taste of the classic choices like Roulette, Blackjack, and Baccarat. You are also treated with options to play games such as Ultimate Texas Hold’em and even 3 Card Poker.
Bonuses and Promotions
New players are treated to a rather hefty bonus offer that goes up to €1,000. It goes in three stages and it’s as follows:
- 1st Deposit: 100% Match up to €250
- 2nd Deposit: 25% Match up to €250
- 3rd Deposit: 50% Match up to €500
There are some pretty tight wagering requirements attached to this bonus (50 times the bonus amount) and it’s entirely possible that some of you may not be able to meet them.
If you are in the UK, you can grab a €10 Welcome Bonus with no deposit required but, as you can see, that’s not just for everyone.
The wagering requirements are pretty steep, but they’re nothing to scoff at.
There is a comp program you can join that is called Betway Plus. Basically you’ll wager €10, get 5 points, and when you get to a multiple of 5,000, you can redeem them for points. 5,000 Points will get you $10. The system is multi-tiered and as you climb the ladder, you’ll get exclusive offers and bonus points.