Updated: 07 Jun 2018
Betspin Casino Review
Okay, what comes to your mind when you hear the name of BetSpin Casino? We are not able to read thoughts, (we have only the superpower to be sarcastic, and extremely picky, all thanks to that radioactive porcupine bite) but HolyMoly Casinos is sure that you’re thinking about slots! Probably, you also think about sports betting, but there is no possibility here for those. But, generally, the name of this casino speaks for itself, and the selection of slots by NetEnt, IGT, Microgaming, and some other cool providers is kinda cool.
But you won’t be able to spin them if you are a resident of Spain or Denmark. There are several more countries on this list. Well, a couple of hundreds, actually (there are up to 200 restricted countries on the list). Oops, here is one more disappointment! Even if your location is not restricted (surprisingly!), it doesn’t mean that you will be able to enjoy this casino fully - Betspin welcome bonus tends to appear and disappear whenever the casino directors decide it to. Now they have a standard 100% welcome bonus up to €50, and 50 free spins with 20xB+D wagering requirements. Well, at least they provide 24/7 support service. How caring!
- Licensed by Malta;
- The website is available in 4 languages;
- 24/7 support;
- Good reputation;
- Modern and appealing design.
- A very long list of restricted countries (up to 200);
- No Phone Support.
Betspin Casino was established in 2015, and it is operated by MT SecureTrade Limited. They do have a nice and unique website, but there are still some flaws, which made us feel suspicious about this place. There is a really long list of restricted countries, including, but not limited to the UK, the US, and Ireland. Actually, we’ve counted up to 200 restricted countries on the list. Why did they decide to be so exclusive? This Betspin casino review will try to explain you everything.
Reliability and Security
The casino is licensed and regulated by the Malta Gaming Authority. Sounds pretty decent, but it was even more impressive when these guys had two more licenses from the UK Gambling Commission and Curacao eGaming. Now, none of these licenses is active, but they still tell that they are licensed by the UK on their website. What a shame to lie the customers. Well, probably, they are trying to get the UK license back, but now the British are not welcome here.
The reputation of the casino is as clear as an untouched lake. There are not many complaints, and all of them are resolved. The only thing is that HolyMoly Casinos find out, that other mediation portals still consider this place is licensed by the UK. Probably, their attitude will change radically when the truth will out. There will soon appear at least one more unpleasant Betspin review for sure if they don’t solve this problem ASAP.
The website features SSL encryption, so you don’t need to worry that your personal information will fall into the wrong hands. Apart from this, all the games offered at this casino are regularly audited, featuring RNG certificate. Moreover, they provide special tools to control playing for those who can easily become gambling addicted. You can set any limit for depositing, playing, and so on and so force.
If you have any questions, you can contact the customer support service at any time.
Customer Support: Just like many other casinos, this particular one doesn’t like talking on the phone, so you can either use a live chat or send them an email. Feel free to do it whenever you want, as the customer support is 24/7. They also have facebook and youtube, but don’t be too happy about these two. The last video on their Youtube channel was last posted 3 years ago. Thankfully, Facebook is not that bad - the last post was written 1 year ago. They’d better remove those links to social media from the website, not to demean themselves.
Banking: You can use Neteller, Skrill, Visa/Mastercard credit/debit cards, Bank Transfer, Skrill, Neteller, Euteller, and Trustly both for depositing and withdrawing funds. The withdrawal processing can take up to 5 business days depending on the chosen option:
- Credit/debit cards - 1-3 business days;
- Bank Transfer - 3-5 business days;
- e-Wallets - 1 business day.
Don’t forget to add 24-48 hours of a pending period to those numbers. Thank God the casino doesn’t charge any fees for deposits and withdrawals. On the other hand, they do charge a €5 fee for 1 month of inactivity. It’s unfair, indeed. The maximum withdrawal amount is not listed, but the minimum is €10 or €20, depending on the chosen method.
Design and UX
The website looks stylish with that trendy purple outfit and convenient navigation. It resembles a great place for a gamer. The casino is available in four languages: English, Swedish, Norwegian, and Finish. There is a nice logo as a fingerprint in a shape of letter “b”, and even a clock for you to know how much time you already play. It looks really nice, but there are still several things which HolyMoly Casinos didn’t appreciate at all.
First of all, there is an extremely short “About Us” section at the bottom of the homepage. Is it a good idea to trust a casino which doesn’t introduce itself? Well, there are also links to Facebook and Youtube, so you may think that this casino keeps up with the times, and posts all their updates there. But no. Both accounts have been dead for a long time. And secondly, there is a small FAQ section, with only 5 questions on the homepage of the website. It’s just ridiculous, but at least we have something.
Sometimes the website acts weirdly, showing or not some information. We were confused, reloading the website several times. A gamer won’t like such things for sure.
Challenges and Tournaments
There are some tournaments here called Betspin series, where you can win wager-free free spins and super spins every week. The only thing you need is to play your favorite slots, rising in the leaderboards. First 25 players will be rewarded with prizes each Monday. You can go to the “Market” section to check, how many prizes and Betspin free spins you’ve already earned.
Software and Game Variety
There are a bit more than 500 games at BetSpin Casino offered by NetEnt, Microgaming, Yggdrasil, Rabcat, NextGen, Play’n GO, and Genesis Gaming. There is poor navigation in the lobby. You can’t sort the games by the provider, and it sucks. Well, at least, there is a search bar and some categories. You can try some of the following games here:
- Video Slots: Gonzo’s Quest, Avalon, Davinci Diamonds, Asgardian Stones, Mayana;
- Classic Slots: Retro Reels Diamond Glitz, Break da Bank, Gift Shop, Lucky Zodiac;
- Progressives: Hall of Gods, Divine Fortune, Mega Moolah, Speed Cash, Glam Life;
- Table games: Roulette variations, Baccarat, and Keno.
There are just 5 different table games here. We know, such lack of diversity doesn’t look impressive, but the selection of slots is excellent here.
Mobile and Live Gaming
You can access BetSpin Casino from your smartphone or tablet. No application is required, just start the browser, go to the website and so on. You know what to do. Betspin mobile casino looks stylish, but it is a bit laggy. One more disappointment is that you can play only 190 games while on the go. You can’t play any live games on a mobile device as well.
Apart from slots, and other typical stuff, you can also try live games on the desktop version of the website. Don’t think that there is an amazing selection waiting for you - frankly speaking, there are only a few versions of Blackjack (Blackjack PRO, Blackjack HD, Common Draw Blackjack) and Roulette (Auto Roulette, Double Ball Roulette, and Roulette HD). Nothing special.
Bonuses and Promotions
They stated in the “Terms and Conditions” that it’s normal for them to remove the welcome bonus from time to time. Now they are offering an unimpressive 100% welcome bonus up to €50 with 50 free spins on top. Those free spins are spread over 5 days, so you’ll get 10 spins each following day, after your first deposit. These free spins are available only on 5 slots: Starburst, Aloha! Clusters Pays, Wild Wild West, Shangri-La Clusters Pays, and Pyramid: Quest for Immortality.
This bonus just tempt our appetite! It’s too small.
The minimum deposit for claiming the bonus is €20, but you won’t get it depositing via Skrill or Neteller. You don’t need any Betspin casino bonus code to get this bonus. Just go to the cashier after your first deposit and claim it. The wagering requirements are okay - 20 times the bonus and deposit amounts (20xB+D) for the cash bonus, and 20 times for the winnings from free spins. You have 30 days to wager the cash bonus, and only 7 days to wager the winnings from free spins, so keep that in your mind.
We are upset to tell you, that this bonus is available only for a small list of countries, including Austria, Finland, Germany, Iceland, Luxemburg, Malta, Netherlands, New Zealand, and Switzerland.
There are no other promotional offers here, so we can’t tell that it’s a great place for those who choose a casino in chase of various bonuses.