Betsafe Casino Review
To be honest, Betsafe Casino looks just awesome! So where is the Devil? It’s hiding in the casino’s origins. This website is a part of Betsson Group. And, as other portals say, this group has the most effective way to deal with complaints, which is ignoring them.
- Licensed by Malta and the UK;
- 10 languages;
- Mobile friendly;
- 24/7 live chat;
- SSL encryption;
- Cool variety of live games;
- Numerous promotions.
- Only 3 days to meet free spins wagering requirement;
- Belongs to Betsson Group - not too responsive to players’ complaints.
Betsafe Casino started operating in 2006. It is licensed and regulated by Malta Gaming Authority and the UK Gambling Commission. In it to Win it seems to be their slogan- sounds quite encouraging, doesn’t it? It reminds us of Nike. Just do it! Do it Now! Get to the Choppa! Nevermind…
Design and UX
The website itself is completely up-to-date and offers you ways to easily find any of the games that you like. Apart from the casino games, Betsafe Casino allows you to place bets on sports, horse, and dog racing. The navigation is great, and the information is complete, always relevant, and accessible in ten languages (including English, German, Spanish, and Scandinavian languages).
The only disappointing thing is that the software providers don't sort the games. The casino has such a vast library, and it would be far more convenient to have such a feature.
Reliability and Security
As they say in the name, your security is one of their top priorities. Betsafe adequately understands the risks of the Internet and has taken proper measures to ensure your safety. More importantly, any sensitive information you send to Betsafe is protected with the industry standards of 128-bit SSL encryption, through VeriSign. This makes it impossible for anyone to steal your data.
Customer Support: The HolyMoly Casinos portal is impressed the customer support at Betsafe. Those guys will eagerly assist you in different languages via live chat, email, and phone. The English speaking agents are available around the clock, but if you prefer assistance in another language, then you should be prepared for the fact that the working hours may be limited. Apart from this, they have accounts on Facebook, Instagram, Twitter, and Youtube. They even have a blog!
Banking: The list of banking options is okay: Neteller, Skrill, PayPal, bank transfer and so on. It takes the casino up to 24 hours to deal with your withdrawals. The maximum amount you can withdraw in a 24-hour period is €50,000. That’s a lot! Larger amounts can also be withdrawn, but you have to discuss it with the casino.
Software and Game Variety
Betsafe Casino cooperates with NetEnt, Play’n Go, Microgaming and some other developers, and offers an amazing selection of entertainment - over 1000 games! You can spend a lot of time there and never play the same game twice. Anyway, here are some games you can enjoy there:
- Slots: Butterfly Staxx, Viking Runecraft, Jurassic World;
- Jackpots: Mega Fortune, Hunt for Gold, Mega Moolah;
- Table games: Roulette, Blackjack, Pai Gow;
- Video Poker: Joker Poker, Aces and Faces, All American;
- Sports Betting.
This casino has something for everyone.
Mobile and Live Games
Obviously, Betsafe Casino is available on your modern mobile devices. If you are an owner of an iOS or Android gadget, just download the application from the website. In this way, you will have access almost to everything.
Apart from this, Betsafe Casino offers one of the most impressive collections of live games HolyMoly Casinos has ever seen - there are more than 100 rooms! The titles are sorted according to the game type and even offers 18 VIP rooms. You’ll find here such games as Roulette (32), Blackjack (35), Poker (5), Baccarat (8), and Dream Catcher.
Bonuses and Promotions
The casino adheres to safe policy, offering you a pretty small welcome match bonus. Are they afraid that you’ll win something incredible from their new player offer? We don’t know. But the facts is this: you get a 100% match bonus only up to €50, though with pretty fair wagering requirements - 40xB.
Betsafe Casino welcomes you with a 100% match up to only €50.
In addition to the welcome offer, you’ll get 20 Bonus Spins, in case you deposit at least €25 (while the minimum required deposit to claim the new player promotion is €10). The wagering requirements for the spins are 35 times the bonus amount and can only be fulfilled on specific games (look at the Bonus Spins Terms). Each Bonus Spin is worth €0.2 and should be wagered within 3 days. To claim the new player promotion, you don’t have to use any Betsafe bonus code.
The welcome bonus for UK citizens is less appealing, though it’s still nice, mainly because the following offers are wager-free. You’ll receive a certain amount of Free Spins, depending on your deposit:
- Deposit £25 and get 25 Cash Spins;
- Deposit £100 and get 100 Cash Spins;
- Deposit £200 and get 200 Cash Spins;
The Cash Spins are worth £0.1 each and can be used on either Starburst, Moonshine Riches, Jumanji, Book of Dead or Bonanza. You shouldn’t use any bonus code free spins to activate the Bonus Spins, enter the mentioned-above slot, and start playing.
Challenges and Tournaments
The British are welcome to take part in a weekly tournament (it is for new players only). All of the players who registered during the previous week take part in it. The one who will make more spins gets the first place. The prizes are guaranteed for the first 10 places:
- First place - £200;
- Second place - £175;
- Third place - £150;
- Fourth place - £100;
- 5-7 places - £75;
- 8-10 places - £50.
You have to play a minimum of 20 rounds (in Starburst, Gonzo’s Quest and Spinata Grande) with a minimum bet of £0.2 per spin in order to qualify for the tournament. The wagering requirements for your prize are nominal - 2 times your winnings. The tournament starts every Monday at 00:01 GMT and ends on Sundays at 23:59 GMT.
Remember that there is a long list of countries which can’t claim any welcome offer, so be sure, you are the lucky one.
In what currency can I open a betting account?
The available currencies are EUR, USD, GBP, SEK, NOK, PLN, and BGN.
I forgot my password. How do I get a new one?
Go to the home page, click on the “Forgot Password?” link (at the top of the page), just under the “Email” field, to be redirected to the “Forgot Password” page.
I had money deducted due to inactivity, can I claim it back?
If your inactive account has already been charged with an administrative fee (after 12 months without any log-in), and your remaining funds have already been transferred to the Malta Gaming Authority due to having become dormant (after 30 months without any log-in), then kindly contact our customer service so we can proceed with the reimbursement of your money.
Is the money on my playing account safe?
Yes, all customers’ deposits are held in bank accounts with regulated tier-1 of financial institutions. The Tier-1 is the core measure of a bank’s financial strength from a regulator’s point of view.
Can I cancel my withdrawal?
Yes, if the withdrawal has not yet been processed to the end by us.
Can I deposit with Bitcoin?
No. Such deposit option is not available at Betsafe Casino.
What happens if I lose my Internet connection during the game?
You will not lose your money or any winnings if you lose your connection to the server during the game. All game rounds are logged separately, and if an error should occur, all the information will still be available.
Why does Betsafe Casino look odd on my Mac?
You need to have the latest Flash plugin installed, if you want the casino look and work properly.
Can I make Casino slot machine reels stop quicker?
Yes, it’s possible to do so by entering the game, selecting “wrench” symbol and selection option Quick Spin.