Updated: 05 Feb 2018
BetOnline Casino Review
BetOnline Casino flops when it comes to website design. They use a worn out standard, which is effective, but not pretty. Betsoft Games powers the entirety of their gaming library. This is certainly bad news, as their reputation in the industry turns out to be spoiled. The casino hosts a decent collection of live casino games. Not so long time ago, one of their dealers was recorded cheating during the Blackjack round. But now they have replaced their previous provider of live games with new one - Visionary iGaming - which is more responsible and trusted. Their withdrawals are too slow, and the Welcome Bonus carries stiff wagering requirements - 40xB+D. Do you see some reasons to stay at this casino for a while? We don’t.
- More than 10 years of experience;
- Many different bonuses to choose from;
- 24/7 live chat;
- Massive ‘one-stop-shop’ for all types of gamers;
- Live Blackjack dealer was recorded cheating during play;
- Powered by not-quite-fair provider - Betsoft;
- Long withdrawal time;
- Wagering requirements are stiff.
BetOnline is a simple Vegas style casino which is powered by the popular Betsoft Games software developers. It’s actually a strong reason to be suspicious about this place, but we’ll get back to it a bit later. The casino holds an offshore license from the government of Panama, which is not a good mark of their fairness.
“Betsoft Games have a black spot on their names in the gaming industry.”
At least, this casino fully protects your sensitive data with industry standard SSL encryption, making it impossible for cyber thieves to get their hands on your data. Once your information is received, it is safely guarded behind powerful modern firewall technology. However, over 5 years ago, one of their players published a live chat session, where the casino representative got busted in knowing all the player passwords. It’s a great reason to doubt the security of your private information.
At first sight, the website doesn’t inspire confidence - it looks quite poor, with a very simple interface, and many black colors around. The site is oriented on sports betting, as there several picture of several sportsmen on their main page .
Customer Support: The support crew at BetOnline Casino is alright, though to find their contact page will be a real quest for you. The support is available 24/7 via live chat, email and phone number. However, we waited for too long while one of their bodyguards entered the chat.
Banking: The payout speed is much longer than average here. The fastest way to withdraw your funds are Skrill and Neteller - up to 2 days while the pending period can reach up to 5 days. Also you can make withdrawal requests using Bank Wire and Person to Person.
Software and Game Variety
As we have already mentioned, BetOnline Casino is powered by the Betsoft software. This company is considered to produce games which are returning non-random results. Especially it applies to the jackpot games. Thankfully, this casino doesn’t host this type of games. Anyway, their games library is very poor with around 100 game titles to choose from.
- Slots: Mr. Vegas, Popping Pepper, Curious Machine, The Slotfather, Chase The Cheese;
- Table Games: Roulette, Blackjack, Craps, 21, Baccarat;
- Video Poker: Double Double Bonus Poker, Jacks Or Better, Deuces Wild.
Mobile and Live Games
BetOnline Casino offers a complete collection of live dealer games, giving you direct access to the fast pace environment of a land based casino. However, we just have to warn you that one of their live dealers was caught on video while cheating. It’s just unacceptable. Anyway, the casino took this incident seriously, and removed the previous live games provider. Now, their live games are delivered by Visionary iGaming.
They are completely mobile compatible so you can access their website with your mobile device anywhere you have a decent connection.
Bonuses and Promotions
When you make your first deposit at BetOnline Casino, you can get a promising Welcome Bonus, which is spread upon your first three deposits. The maximum bonus sounds really promising - €3000. Each of your first three deposits of up to €1000 will be doubled.
However, the wagering requirements are somewhat crazy - 40x the deposit plus bonus value.
BetOnline Casino also has a wide choice of other promotions and bonuses for returning players such as contests, sportsbook bonuses and tournaments year round which are constantly being updated. They also offer weekly rebates, reload bonuses, monthly high roller bonuses, comp points, and refer-a-friend bonuses.
“This casino gives you plenty of options to take advantage of their constantly updated promotions.”