Updated: 05 Feb 2018
BetFlag Casino Review
Lately, we’ve seen not many casinos with cluttered and confusing website structure, so when we’ve visited this one, we were shocked. A regular list of casino game types doesn’t look complex enough for creators of this website, so they split each game type on four or sometimes even five separate sections. Interesting decision indeed. The games aren’t abundant: they have about 200 games from Play’n GO, NetEnt, Microgaming, and Tuko. The Welcome Bonus is a 100% deposit match up to €100 with 30xB WR’s. This would be great if it wasn’t for a bonus winnings limit that can’t exceed the original amount of bonus received. We’ve already seen many casinos, aimed at Italian customers, and they were way better than this one.
- Nearly every possible gambling option;
- Reputable software providers;
- Phone support for Italian users;
- SSL encryption for data security.
- Cluttered website design;
- Inconvenient navigation;
- Weird bonus terms;
BetFlag Casino was introduced to gamblers in 2012. It has no licenses except the Italian one and no other languages except Italian, so there’s no prize for guessing at what audience the casino is aimed. The website offers a wide variety of betting services: horse betting, live sports, virtual and fantasy sports, lottery, bingo, and casino. All this plethora of betting entertainment is wrapped in outdated design and inconvenient navigation.
The overall impression about the website design è molto scarsa. We can’t even tell in English how scarsa is it. First of all, we feel a strong breath of a sports betting website here. It might be okay for a sports betting platform to display all available information at the same time, but come on, slots won’t go anywhere! Casino Live, Poker, and Cards sections are useless, as you can access all games from the Casino section.
All game sections are split into four or five parts, called Casino Tuko, Casino Rio, Casino Macao, Casino Bangkok and Casino Gol. Guess why? Because each subsection offers games from different providers. Very smart decision. These guys don’t even need a software filter now!
“To protect gamblers’ personal and financial data, this casino uses SSL encryption.”
Customer Support: The customer support service is ready to solve your issues, but only from 09:00 to 21:00. You can reach it either via phone or online contact form. But before trying to get a reply from the support, check FAQ section - it’s rather extensive. They even have a separate number for MMS and fax.
Banking: There are not many banking options, but they are all the most popular: credit cards, bank transfer, Paypal, Neteller, and Skrill. All withdrawals are subject to a 24-48 hours processing period, after which the e-wallet transactions are instant. Credit card payments might take up to five days and the bank transfers - up to seven days.
Software and Game Variety
The variety of games you can try at BetFlag Casino is not impressive, but it may be enough for you in case you are not too picky. They have four different subsections for four developers: Casino Macao for NetEnt, Casino Rio for Microgaming, Casino Bangkok for Play n’GO and Casino Tuko for… yes, you’re right, for Tuko. Here are some titles that you might recognize:
- Slots: Starburst, Immortal Romance, Soldier of Rome, Super Flip;
- Table/Card Games: Roulette, Blackjack, Red Dog, Baccarat;
- Video Poker: Aces & Faces, Deuces Wild, Jacks or Better;
Mobile and Live Gaming
If you are an owner of iOS or Android gadget, you can play some games on the go. The mobile version is not perfect but looks way better than the desktop one.
Apart from this, BetFlag Casino offers several live games. The live games library size isn’t too big: they have Roulette, Baccarat, and Blackjack.
Bonuses and Promotions
BetFlag Casino offers a whole list of welcome (and not only welcome) bonuses, so you can make a choice depending on the type of game you prefer. We might have got something wrong, but it looks like there’s only one welcome bonus covering slots, and it’s available only for Play n’GO slots (AKA Casino Bangkok), Play n’GO card games and Live casino. We don’t know why you can’t play netEnt or Microgaming slots to meet the WR’s, but customer support failed to give us a plain answer. Anyway, the Welcome bonus is a 100% deposit match up to €100, and the wagering requirements are 30x the amount of bonus. Another interesting detail is that you won’t get your bonus immediately after deposit. You should spend all your real money first.
“Another interesting detail is that you won’t get your bonus immediately after deposit. You should spend all your real money first.”
We forgot to say that the bonus winnings are capped at €100, and have to be turned over one more time after they will be credited to the real money balance.