Updated: 31 May 2018
Bet Realm Casino Review
What great empires do you know? Roman Empire? British Empire? Galactic Empire from Star Wars movies? Well done, ten points to you! But, obviously, Bet Realm Casino is not on the list. Yes, it offers somewhere around 200 games from PlayPearls and some other developers (which is not that bad), but its support service is awful. The website itself is missing a lot of information, and the FAQ section is just a fake. The welcome bonus seems to be okay (a 200% match up to €500 with the wagering requirements of 40 times the bonus), but there are no other promotions available. What is worse, even the welcome bonus is not described properly - this information is also missing.
- 7 languages;
- Live games;
- Mobile friendly;
- SSL encryption.
- No FAQ;
- Short list of banking methods;
- The website is missing a lot of information;
- Unresponsive support.
Bet Realm Casino was established in 2013. It is licensed and regulated by the Government of Curacao. The website itself looks fine. All the texts are easy to read, so your eyes won’t start bleeding if you decide to check terms and conditions. The only problem is that the site is missing a lot of important information! We will give you some examples later, don’t worry. Well, at least, there are 7 language options for you to choose from.
“The website says the support service is provided 24/7, but this is not entirely true”.
Customer support: The website says the support agents are available round the clock, but when we launched the live chat, there was no one online. We were very patient, but no one talked to us. Feels bad, man. Apart from the chat, you can use an online contact form or send them an email. There is a section called FAQ, but it doesn’t answer even a single question. If you go there, you will find such sections as About Us, Terms and Conditions, etc.
Banking: To deposit, you can use Skrill, Neteller, Visa, and few other methods. The list is not that impressive. But when it comes to withdrawing your winnings, there are even fewer options available: Skrill, Neteller, and bank transfer. The website doesn’t even specify the pending time for withdrawal requests! Exact withdrawal limits are also not mentioned, but the terms and conditions say that the withdrawal amount shouldn’t exceed your available balance. Apparently, if you decide to withdraw a million from your €23 balance it won’t work. We tried to find out if there are any limits applying to jackpot winnings, but there is no information on the website, and the support didn’t help. Great, this casino doesn’t want you to know too much about it!
Software and Game Variety
Bet Realm Casino is powered by Art of Games, PlayPearls, and some other providers. It offers somewhere around 200 games, and here are some of them:
- Slots: Banana King, Fear and Looting, Lizard Disco;
- Table games: Blackjack, Casino Hold’em, Punto Banco;
- Video poker: All American, Deuces Wild, Double Bonus Poker;
- Instant win games: Ice Scratcher, Zodiac Signs, Golden Egg Keno.
Mobile and Live Gaming
Live casino games at Bet Realm Casino are limited strictly to variations of Roulette. That’s not really impressive, but variations of a single game are better than nothing at all.
“The selection of live games includes only variations of Roulette”.
You can play most of the games on the go. Simply log in using your smartphone or tablet, and start playing. Special software is not required.
Bonuses and Promotions
Bet Realm Casino offers you a 200% match bonus on your first deposit, up to €500. By the way, this is the only promotion available, and the website doesn’t even specify its details. Well, it specifies, but when you try to follow the link and to learn more about the bonus, you get nowhere. We hope it’s only a temporary technical problem. In any case, we can’t tell you much about this bonus - the information is unavailable, and the support likes to keep silence. However, it seems that the wagering requirement is 40 times the bonus.