Updated: 20 Jul 2018
Bet-at-home Casino Review
Bet-at-home (besides, you know, giving you an opportunity to make bets, imagine it, right at your home!) offers a decent enough online casino. The design of the website is sporty, and sports betting is the main thing here. In the casino section, you will find many promotions and not many games.
We do like NetEnt games, but wouldn’t mind more variety of providers. Well, if you are lucky enough to live in one of the “chosen” countries, you will have a chance to try out their recently launched “Vegas” section, with over a hundred of games from Microgaming, NextGen, and some others. Otherwise, NetEnt is your only option. The 100% Welcome Bonus, up to €200, looks pretty good, and the 30xB wagering requirements are fair enough too. As for their Loyalty Program… If there’s such thing as anti-marketing, they must have used it, because it is, in fact, better that they advertise it to be.
- Licenses from the UK and Malta;
- More than 10 years of experience;
- Several gambling products at one website - casino, poker, sportsbook;
- 24/7 live chat;
- Two options for a sign up offer;
- Good choice of live games.
- Somewhat limited withdrawal options;
- Not the greatest game diversity.
Bet-at-home was founded in 1999, with the casino added in 2005, to catch-up with the industry. According to our experience, casinos which are attached to sportsbooks are not successful, as a rule. Is Bet-at-home Casino one of those pathetic gaming websites? Let’s find this out in our Bet-at-home review.
Reliability and Security
The casino is licensed and regulated by the UK Gambling Commission (one of the most respected authorities) and Malta Gaming Authority (one more respected one), and currently counts over 4.6 million registered customers. Another surprising advantage is the RTP values section, that is present on the website, and contains the RTP value for every single game offered at this casino. This is proof of the casino’s fairness, and the respect to user’s needs at the same time. The casino also uses the industry-standard SSL encryption to protect all your personal, financial, and other sensitive data from being stolen, or read by someone else.
By the way, the casino has a dedicated “Company Profile” page, where you can see their history and some interesting stats. According to their annual results, 2016 and 2017 turned out to be the most successful years for the company. They say they managed to reach such great results thanks to their customer supports team, which is available in 11 different languages. Well, we’ll get back to it a bit later.
Design and UX
Alright, let’s put it this way: Bet-at-home Casino website might not win the “Fanciest design” award. Not to say it looks bad, no. It’s just plain and simplistic (as if there’s something wrong with that). But when it comes to functionality and navigation - it kicks ass. You can filter games by themes and features, sort by popularity and newness, and search by name. We particularly enjoyed the “Feeling lucky?” button. You probably guess what it does (if you don’t - google it).
The website doesn’t look all that flashy, but when it comes to functionality and navigation - it kicks ass.
Banking: The deposit options are nice: Visa/Mastercard, Skrill, Neteller, Paypal, and several local ones (Sofort, Giropay, Przelewy24, etc.). What is really nice, none of the deposit methods charges fees. Free deposits, hurray!
As for withdrawals - they just had to mess up most of the methods in some way. Like, you can withdraw with Skrill for free two times a month (every further withdrawal will cost you up to €5). Credit cards have no such limits, but the minimum amount to cash out is €100. Your best option would probably be Neteller, that doesn’t seem to have any strings attached, and the minimum withdrawal is only €10. Other withdrawal options include Trustly and Bank Transfer. The pending period takes up to 1 day, which is pretty fast.
Customer Support: The support is available round the clock via live chat, phone number, and of course, email. There’s also a fax number listed, but it seems to be available only for the sports fans. The fax number looks ridiculous almost in any “Contacts” section, but not in this one. Judging by the website’s design, they surely do have a fax, and probably believe that other humans are still using faxes. The live chat agents turned out to be really fast and responsible, so you can fully rely on them.
Software and Game Variety
Bet-at-home is a NetEnt casino and features games from this developer only. The total number of games is around 130.
By the way, they have a newly-launched “Vegas” game section, with about 150 more assorted games from Microgaming (Mad Hatters), Ash Gaming (Full Moon Fortunes), Nextgen (Unicorn Legend), and some others. The point is that this section is available only for the chosen countries, such as Italy, Sweden, and some others. Why don’t other countries deserve to play there? Maybe, they were spinning a globe and randomly choosing the countries. Maybe, it’s just a test version, and they will launch it for all the countries soon. Or, maybe, there’s some geopolitical hint hidden behind such a move. We don’t know for sure.
As we said before, the navigation around the instant-play lobby is great. Besides the standard options like filtering by type or a search bar, you can also sort the games in alphabetical order, by bonus feature, and by other categories like “Retro”, “Horror”, “Classic”, “Adventure”, and others. If you don’t know what game to choose, simply click on the “Feeling Lucky” button and play a random game.
So, let’s have a look at what do they offer:
- Slots: Jack and the Beanstalk, Blood Suckers, Gonzo’s Quest, Jack Hammer;
- Jackpots: Mega Fortune, Arabian Nights, Divine Fortune, Cosmic Fortune, Mega Joker;
- Table Games: Blackjack, Roulette, Baccarat, Stud and Holdem Poker, Baccarat;
- Video Poker: Jacks or Better, Deuces Wild, All American, Joker Wild.
Mobile and Live Games
The website works well on mobile devices. However, the number of games in the Bet-at-home mobile version is somewhat smaller than on the desktop. Actually, you can easily distinguish what games are mobile-friendly - you will see a smartphone icon on the game thumbnails. You can open the casino right in your browser, and you’re ready to go. Bet-at-home has an app as well, so you can download it and enjoy playing their games without jumping from one URL to another.
Live games are available on both desktop and mobile devices and include Roulette, Baccarat, Blackjack, Casino Hold’em, and some other options.
Bonuses and promotions
The Welcome Bonus for casino players at Bet-at-home has two options (good and better, as they say):
- If you deposit €500 or more, you get 50% match bonus, up to €1000;
- If you deposit less than that (starting from €1), you get 100% match bonus, up to €200;
The choice is always good. Both options are alright, and have the WR’s of 30xB, which is even better. You don’t have to use any special Bet-at-home bonus code to get this bonus. By the way, there’s also a poorly phrased, but actually alright loyalty program. It goes like this - you get 0.25% of your stakes back as a bonus. Bet a hundred, get a quarter. Um, hurray? Sounds not that attractive, but it is actually not so bad, when you compare it to other casinos.
There’s also a poorly phrased, but actually alright loyalty program.
Check the promotions page for other offers - they tend to change regularly, and you always have a lot to choose from.
For the UK players: the Bet-at-home bonus differs a bit. You will also have two variants of the bonus:
- If you deposit £375 or more, you will get a 50% match bonus, up to £750;
- In case you deposit less than £375, then you’ll get a 100% bonus, up to £150.
However, what is disappointing here, is that UK players will have to wager the bonus amount 60 times, which is twice bigger than the standard WR’s.
Is Bet-at-home Casino safe and secure?
Without any doubts, Bet-at-home Casino is completely safe, as they use the advanced SSL encryption technology and hold two reputable licenses: from the UK Gambling Commission and Malta Gaming Authority.
What types of casino games can be found here?
Despite numerous sports betting options, you can also try out here video slots, table and card games, video poker titles, jackpot slots, and even live-dealer games.
Do I need to download any software?
No, following the modern standards, Bet-at-home Casino offers an instant-play mode. You can play their games right in your browser. However, if you want, you can also download the app with all their products available.
Can I play casino games on my mobile device?
Yes, you can easily play their games just while on the go. You don’t even have to download any software - simply open the casino in your browser, and that’s it.
How fast can I withdraw my winnings?
The pending period for all withdrawals takes up to 24 hours. After that, you’ll have to wait around 2-4 days till the winnings get to your account. Everything depends on the withdrawal option you use.
Can I try your games for free?
All the games you see on the website have the demo mode. So, you can easily play all the games for free. Nobody will force you to make a deposit.