Arcade Spins holds the licenses from the UKGS and GBGA. The casino is powered by Dragonfish and has eCOGRA’s Safe and Fair seal. And here lies the end of the good things that we can say about this casino.
As for the website - it’s the love child of “1000 in 1” NES cartridge and a cheap Barbie doll's house. It has only one unnamed game section, stuffed with all their games without any chance to filter them, except the search bar. The colors range from pink and purple to light blue, and it’s not helping at all.
Usually, online casinos have some drawbacks and are trying to hide them behind some advantages. Arcade Spins isn’t a usual online casino. It’s a shitty one. They start with the plain and stupid lie, telling that they have 300 games. Then they advertise their free spins without the WR’s, but if you dig deeper, you’ll see that the winnings from free spins are capped at €1. Not 100, not 50, but one euro! The same shit goes on and on: you see the childish attempts to fool you almost in each paragraph of the T&C’s. We’ll give you more examples below.
Arcade Casino hides the catch in every single word of their T&C’s.
Banking: Arcade Casino offers bank wire, credit cards, Neteller and PayPal for withdrawal. The withdrawal pending period is up to three days, and the total withdrawal time is up to six days for e-wallets and up to eight days for credit cards. It’s not too bad, but according to the overall shitty level of the casino services that they provide, the 72-hours payment delay might piss somebody off.
Customer Support: Customer Support service is available via e-mail and toll-free (the UK only) phone number that is operated from 09:00 to 01:00 UK time. No live chat, no round-a-clock support - this one sucks too.
Software and Game Variety
And what about the games? The games are the heart of any casino, and if the games are good then you maybe will stay here, right? Unfortunately, the Arcade Casino’s game library is too small to be good. And they lied about it, saying that it has three hundred titles while it has only 185 at the time of writing. The games aren’t organized, and there is nothing except slots from NextGen, IGT, and NetEnt. Not even a single table game, no video poker - only slots. We know it is so little, but you can check out the massive game libraries at William Hill Casino, Hopa Casino, and Royal Panda Casino. And don’t expect to see a wide range of games at Casino Stars, as it is closed at all.
Arcade Spins Mobile and Live Games
The casino has a fully compatible mobile version, but we doubt that anyone needs it, because the T&C’s and bonuses stay the same when you switch the device.
Arcade Spins Casino has no live games, but frankly speaking - they don’t need them. 185 miserable slots are enough even for the most sophisticated customer, right?
Bonuses and Promotions
Bonuses were invented to make online-casinos more popular than the brick and mortar ones. Decent casinos offer something about €100 with the 35xB Wagering Requirements and sometimes few dozens of free spins. Forget about that; here you’ll receive a 100% deposit match up to €10! That’s the Welcome Bonus that should attract customers to play in a new online casino. The Wagering requirements are 35x. That’s how they say it in the description of the Welcome Offer:
The £10 bonus is subject to our bonus terms and x35 wagering requirements before being withdrawn.
They also say that T&C’s apply, and there you will see that the WR’s for all deposit bonuses are 35x the amount of deposit + bonus. It’s not tricky enough, by the way, so take another one: only the wagers made with bonus funds will contribute towards the WR’s. This means that your chances to fulfill the wagering requirements are cut in half. Still, you have a faint opportunity to meet the WR’s, but even if you are so lucky - the winnings from any bonus are limited to €400 plus the amount of the bonus.
If you got to this part, you might think about free spins. Yes, what about them? Free spins without wagering requirements are really good, how they can screw such a good offer? Easily! The winnings from each free spins package are capped at €1. They say that the cap will grow, but there are no graphics of its growths, and the max winnings from free spins are capped to €5. Enjoy your free spins!