Updated: 20 Jul 2018
Anna Casino Review
Alright, if not for the theme (spoiler: it’s pink), the casino would seem not that bad: they offer around 400 games from Microgaming, NetEnt, Play’n Go, and Aberrant, (no live games though) as well as good mobile support. As a newcomer, you can get a 100% bonus, up to €200, plus some spins, which carry no wagering requirement! The bonus amount must be wagered 30 times.
Sounds cool, but the bonus is sticky. Besides, this casino has serious problems with the support service, and there are some unresolved complaints on other watchdog portals. So all that sugar and honey is a trap for a naive sweet-tooth in a sugar rush.
- The casino is secured with standard SSL encryption;
- 4 languages;
- Fully functional on mobile devices;
- Free spins carry no wagering requirements.
- No live dealer games;
- The welcome bonus is sticky;
- No support phone number or live chat available;
- Some unresolved complaints on the trusted websites.
Pink it was love at first sight, pink when I turn out the light… Oh, sorry. So, Anna Casino was established not so long ago, in 2014. It is licensed and regulated by the Government of Curacao.
The website welcomes you with 50 shades of pink and azure - the ugliest, repulsive, revolting, most abominable theme we’ve ever seen. Just kidding. It looks alright (although, as you might have noticed, too pink for our taste). Please mind that it has some unresolved complaints related to the confiscation of winnings on trusted websites. Finally, it may be the name: Anna Karenina ended badly, Anne Boleyn ended badly, and even Anna Valerious ended badly. You get the hint.
There is no FAQ, and the live chat is also missing.
Customer Support: The support is limited to an internal ticket system and an email. Working hours are not indicated. The FAQ is missing. Great.
Banking: You can use bank transfer, Skrill, Neteller, and few other methods. The withdrawal time depends on the chosen method. For instance, if you prefer e-wallets, you will have to wait for 24 hours. The withdrawal limits are not specified, and we couldn’t get in touch with the support to figure them out. The terms and conditions also didn’t help - they are very short.
Software and Games Variety
Anna Casino features games from a couple of popular providers (and a single not so popular one): Microgaming, Play’n Go, NetEnt, and Aberrant. In total, there are somewhere around 400 titles, and here are some of them;
- Slots: Adventure Palace, Eye of the Kraken, 108 Heroes;
- Jackpots: Aquatic Adventure, Maui Madness, Mucho Moolah;
- Table and card games: Baccarat, Ultra Spanish Blackjack, Pontoon Pro;
- Video poker: All American, Bonus Poker, Jacks or Better;
- Scratch cards: Dino World, Enchanted Castle, Farm Frenzy;
- Other games: Party Keno, Craps, Super Wheel.
They also have Bingo bets available on the website. Pink is the color of passion, cause today it just goes with the faaaashion…. What? It’s classic! Ok, sorry, we know we have a tin ear.
Mobile and Live Games
The website works fine on mobile devices, with just a single major flaw - it is also pink. Other than that, there’s nothing to complain about.
Live dealer games are missing, so if you are a true fan of live gaming, go and look for another website to play at.
Bonuses and Promotions
The welcome offer at Anna Casino is rather simple: 100% match bonus on the first deposit, up to €200, plus 50-200 free spins on Starburst (depends on the deposit amount). There are some pros and cons attached to it though.
The bonuses they promise are sticky as candy.
On the one hand, the wagering requirements are alright - only x30 times the bonus amount. And the spins carry no wagering requirements at all! On the other hand, only slots and scratch cards contribute to the wagering requirements. Finally, the offer is only available to players from Finland, Norway, and Sweden. Looks like discrimination on the grounds of Viking origin, if you ask us. We’re still confused about how to combine this targeting with the pink girlish theme. The casino for teenage valkyries perhaps?
Whatever the bonuses are, you can’t have them, though. Because they are as sticky as that last year’s candy. So all this sweet pink, and all the promises, are just a plain candy-coated lie.
They also have few other offers, so check their Promotions section, in case you still wanna play here.