Updated: 05 Feb 2018
5Dime Casino Review
If 5Dimes Casino was organized in a way that doesn’t drive you mad, it would have been fine. As it stands now, it’s just too confusing to be enjoyable. It seems that it’s easier to understand how the political system of Nigeria works. 5Dimes Casino includes four different sub-casinos, inconvenient banking methods, and messed up promos. The games themselves are nice though. They are produced by several software providers, including BetSoft and RTG. The only Welcome Bonus we found is weird as well. You can get a 20-100% match bonus up to €250 for your first deposit, but the wagering requirements are equal to the bonus percentage you choose. If you choose a 100% match bonus, then the wagering requirement is 100x the bonus value. Holy Moly...
- Over 20 years of experience;
- 24/7 support service, including live chat;
- Mobile compatibility;
- Several live games are here;
- Weird navigation and interface;
- No popular withdrawal options;
- Catchy wagering requirements, which are equal to the bonus percentage.
5Dimes Casino has been around since 1996 - pretty respectable age for a casino. It operates under the jurisdiction of Costa Rica, and offers a wide range of products to its players. Other than the casino and the sportsbook, you’ll find here poker and bingo rooms, racebook, and even lottery.
The website and navigation are both confusing. First of all, everything you see on the website prior to registration is just a showcase. The actual game lobby is accessible only after you open an account. Second, there are five different “casinos”, each with its own looks and software. We’ll get to it in a moment.
“Everything you see on the website prior to registration is just a showcase. The actual game lobby is accessible only after you open an account.”
5Dimes Casino has some player complaints on other portals. The main of them are about delayed payouts and confiscation of winnings. Read the terms and conditions carefully and make sure you don’t break any rules.
Banking: The withdrawal options are weird. The list includes such options as Bitcoin, Person to Person, Money Order, Cashier Check, Bank Wire, and transfer between your accounts at other sportsbooks. It’s almost like they don’t want to give your money back. Ok, they don’t have popular eWallets like Skrill or Neteller, but what is really weird is that you can’t use even credit cards for withdrawals!
Customer Support: At least, their support service is nice. Their representatives are available 24/7 via the phone, email, and live chat. Nothing bad to say about it.
Software and Game Variety
Alright, here comes some of the weirdest shit we’ve ever seen. There are five casinos at 5Dimes, each one with its own design, software provider, and games list. Navigating through them makes you want to bang your head against the wall. Anyway, there’s Grand casino (powered by RTG); Jackpot casino (Betsoft); Bonus casino (Digital Gaming Solutions); Hitreelss casino (currently under maintenance); and finally Match Play Casino (Gametime Software).
“Here comes some of the weirdest shit we’ve ever seen. There are four casinos at 5Dimes, each one with its own design, software provider, and games list.”
Overall, they have around 500 game titles to choose from. If you’re looking for slots, you’ll find most of them in Grand and Jackpot ones. Though it won’t be an easy task, we’ll help you to see what games does the casino offer:
- Slots: Mamma Mia, At the Copa, Eternal Love, High Fashion, Cash Bandits;
- Jackpots: Aztec Millions, Megasaur, Aztec Treasures, Spirit of the Inca;
- Table Games: Blackjack, Baccarat, Roulette, Pai Gow, Red Dog;
- Video Poker: All American, Aces and Eights, Deuces Wild, Joker Poker;
- Specialties: Craps, Sic Bo, Keno, Bonus Bingo.
Their “five casinos” system is really weird, but at least the diversity of games in nice.
Mobile and Live Games
Mobile version of the casino works fine, although it looks like only Bonus, Jackpot and Grand casinos support modern gadgets. The choice of games is alright nevertheless.
Live casino is also there and features several popular games like Live Blackjack, Baccarat, and Roulette.
Bonuses and Promotions
The Promotions section (called Reward here) is just as confusing as everything else, mainly because it has promos from all casinos and other products (like the sportsbook) mixed on a single page.
Anyway, we could find one promotion that remotely looks like a welcome bonus. It is for Bonus casino, where you choose you deposit match percentage yourself (from 20% to 100%). The wagering requirements are equal to the percentage. Just imagine, if you choose a 100% match bonus, you have to wager the bonus amount 100 freaking times! Holy crap! The maximum bonus amount - €250. But there’s one more catchy thing - this bonus is available only for players from within the US and Canada.
Be sure to check other promos at the website - there’s quite a lot of them and we might have missed something.