First of all, their Welcome Bonus is sticky. They allow you to withdraw only the winnings, but not the bonus itself. Moreover, their wagering requirements are stiff and catchy - 50xB (100xB for some countries). Not to mention, there are low withdrawal limits, and the support working hours are also limited. But, wait, there are still some advantages hiding behind those numerous limitations and an awful website design. Thus, the casino has a good security system, and their game collection includes about 350 titles powered by NetEnt, Microgaming, Quickspin and more.
The website looks as if the designers didn’t have any intentions to create a great-looking casino. Just take a look at that homepage! Would like to see it one more time? We bet you would not. The navigation is actually fine, but it can’t save the whole situation.
Just take a look at that homepage! Would like to see it one more time? We bet you would not.
21Jackpots is operated by ProgressPlay. It means that you will be charged the administrative fees in case your account is inactive for six months. The casino will deduct 10% of your balance each month.
Customer Support: If you face some problems while playing late at night, you will have to find a solution yourself. You may find an answer in the FAQ section, but that’s not a guarantee. There is one more disappointment - you won’t be able to phone the support, as there are only two ways to reach their agents - you may either send an email or start a live chat.
Banking: The banking options at the casino is alright. You can choose from 10 different methods, including Visa/MasterCard, Neteller, Skrill, Paysafecard, Trustly, and others. Keep in mind that the withdrawal limits are €3,000 per week and €6,000 per month. Furthermore, the casino has a limit on the jackpot winnings - €30,000 per month.
Okay, while you may be upset with the design and specific schedule of the support, we have prepared for you something good. The casino uses the SSL encryption and firewall technology, so your personal data is securely protected.
Software and Game Variety
It may be surprising, but 21Jackpots Casino doesn’t offer the worst selection of games in the whole universe. You’ll find games of different types of casino games. Overall, their collection consists of over 350 game titles. The casino cooperates with several top-notch providers, including NetEnt, 1x2 Gaming, Quickspin. However, most of the games at the casino are powered by Microgaming.
So, let’s have a look at some of their game titles:
- Slots: Western Frontier, Supe it Up, Crazy 80’s, Avalon;
- Jackpots: TunzaMunni, Treasure Nile, Fruit Fiesta, Playboy;
- Table Games: Roulette, Baccarat, Blackjack;
- Video Poker: Deuces Wild, Double Bonus Poker, Louisiana Double;
- Scratch cards: Germinator, Football Star, Sassy Bingo.
21Jackpots Mobile and Live Gaming
21Jackpots Casino is compatible with smartphones and tablets. You can easily access it from your mobile device, just start your mobile browser and go to the website. If you are too lazy to do this, simply scan a QR-code, which can be found on the casino’s website.
To access the casino, you can simply scan a QR-code, which can be found on the casino’s website.
Apart from slots and other typical entertainment, the casino offers several live games. Yeah, the selection is extremely limited, but 5 games (Blackjack, Roulette) are still better than 0.
Bonuses and Promotions
21Jackpots Casino offers a 100% Welcome Bonus, and you can receive up to €200. The bonus is valid for 90 days after you get it, and it must be wagered 50 times before the withdrawal is made. However, the wagering requirements for players from some countries are impossibly high - 100 times the bonus amount.
You are able to withdraw only the winnings received from this bonus. Yeah, you got it right - the Welcome Bonus is sticky here.
Now, we want to tell the most disappointing thing - the Welcome Bonus itself can’t be withdrawn.
Actually, there are plenty of other bonuses and promotions offered by this casino, so don’t forget to check out the “Promotions” page in case you become its frequent player.