The Welcome Bonus seems to be delicious, but it’s only until you see those crazy wagering requirements. So, they offer a 100% sticky match bonus up to €200 on the first deposit. And here comes the main catch - the wagering requirements, which are 50xB, are doubled for some countries.
21Bets Casino started its operating in 2012. They are licensed by the Malta Gaming Authority and the UK Gambling Commission. They also utilize firewall technology and SSL encryption to protect your personal data. This is standard for most online casinos. The main thing is that this kind of protection works and your data is safe.
They utilize firewall technology and SSL encryption to protect your personal data.
The website is designed more or less professionally. It looks really good, and the navigation is fine. You can easily find all the links you would like to check. If you are from the UK, you should remember that your account will become dormant after 6 months of inactivity. In such case, the administrative fee at the rate of 10% of your balance will be charged.
Customer Support: Their FAQ section is rather exhaustive, but you can also ask for help at any time. The customer service works 24 hours a day, 7 days a week. To get a solution, you can reach their agents via live chat or send an email through a special form. Unfortunately, they don’t offer a phone number. Even Malibu Club Casino, which is blacklisted, offers several phone numbers. Caesars also used to have phone support, but now they don't because they are closed. Anyway, the point is that they could probably add a phone number if they really wanted.
Banking: The list of banking options is rather diverse, including over a dozen of different withdrawal methods. These are Visa/ MasterCard, Neteller, Skrill, Paysafecard, Bank Transfer, Trustly, Euteller, Qiwi, and WebMoney. Note that they have some stupidly low withdrawal limitations - €3,000 per week and €6,000 per month. The jackpot winnings are the exception - €30,000 per month. You may also be disappointed by their long pending period which takes 3 days.
Software and Game Variety
21Bets Casino is powered by NetEnt, Microgaming, NextGen, ELK Studios and 20 more software providers. Don’t think that the number of games will be impressive. Yeah, their diversity is alright, but overall, the game library includes just about 400 titles. Not bad, though for over two dozens of software providers, we thought they'd have a few more games than that. A thousand, for example… Why not?
Anyway, let’s see what game types are offered here:
- Slots: Dazzle Me, Spinata Grande, Fairytale Legends;
- Jackpots: Treasure Nile, Tunzamunni, Isis, Cash Splash;
- Table Games: Roulette, Blackjack, Baccarat;
- Video Poker: Deuces Wild, Double Bonus Poker;
- Scratch cards: Foxin Wins, Irish Eyes, Doctor Love.
21Bets Mobile and Live Gaming
You can access the site from your modern tablet or smartphone. They also support iOS and Android devices, so you can play most of their games just while on the go.
The website also offers some live games. Their selection is not that bad (several variations of Blackjack and Roulette), and you can try them either in a single or a multiplayer version.
Bonuses and Promotions
As a rule, but not always, you make your first deposit after you register. It should be at least €10 at 21Bets Casino. In turn, you get 100% Welcome Bonus up to €200.
We have a bad piece of news about this Welcome Bonus. It can’t be withdrawn at all. You can withdraw only your winnings after you meet the wagering requirements, which are 50xB. However, be very careful, as in some countries the wagering requirements are freaking 100 times the bonus. You must contact the support to specify whether you are on the list or not. You should also remember that these bonuses are valid for 90 days after you receive them. Even such lame gaming website as Slingo Casino offers a better welcome bonus.
You can’t withdraw the bonus amount, because it's sticky.
If you start playing here on a regular basis, don’t forget to check out their “Promotions” section from time to time, as they have a couple of interesting promos for returning players.