Established in 2009, 21 Grand Casino has been around for a while. It is licensed and regulated by the Government of Curacao.
Over the years, several unresolved complaints from players involving 21 Grand Casino have accumulated on other reputable websites. The players report slow payments, confiscation of winnings, and changing terms and conditions post-factum to deny withdrawals. We’re throwing 21 Grand Casino directly into our black bin.
It sucks. There you go. No remorse at all.
The appearance of the casino doesn’t look good either. The website looks outdated, the instant play mode is clunky, and it is clear that the games are intended to be played in a downloadable client.
The support options seem to be alright though. Live chat, email, and phone services are offered in several languages (English, German, French, Spanish) 24/7.
Deposits are handled pretty well too: you’ve got your credit cards, Neteller, Skrill, Giropay, Sofort, Paysafecard, and more. Withdrawals, on the other hand, are limited to Skrill, Neteller, and UPayCard.
Software and Game Variety
21 Grand Casino utilises Rival software and included both downloadable and instant play mode. The total number of games exceeded 200.
In the slots section, you may expect all the famous Rival’s titles: Rise of Poseidon, Mystic Wolf, Arabian Tales, and others. Unique story-driven i-Slots are also here - As the Reels Turn, Reel Crime, Rock On are well-known among players. 3d slots from Betsoft were a nice surprise - Aztec Treasures, Gypsy Rose, and Mamma Mia, all bring the graphic onto the next level.
Progressive games count on only four titles and the jackpot amount for each of them is shown to be $123,456. Wait a minute… It’s just like our admin password, what a coincidence! Whoops, you didn’t see that.
Table games are few and lack many popular blackjack and roulette variations, but all standard games are included. Add to that baccarat, video poker, craps, Red Dog, Pai Gow, and that should satisfy most players.
Other games include scratch cards, bingo, keno, and even sudoku (didn’t expect that one)
21 Grand Mobile and Live Games
From the looks of the desktop website, we didn’t really expect it to work on mobile devices. We were really surprised to see that it does work. The number of games however is much smaller - just over 70.
Live games collection is standard: blackjack, roulette, craps, baccarat, and stud poker. Not much, but most popular options are covered.
Bonuses and Promotions
At first glance, the welcome bonus is great: 300% match bonus up to $2000 on your first deposit. All the catches, as usual, are in the terms and conditions: wagering requirements are pretty high - x35 on bonus and deposit. Bonus money is not cashable and can not be used on table games or video poker.
Wagering requirements are… how do we say… sky high?
Other promos include weekly offers, slots tournaments, and more. Be sure to check the promotions page for full details.
There’s a huge difference between an average casino with an outdated website and an average casino that uses shady tactics to withhold and delay winnings. Even though 21 Grand Casino does have an alright collection of Rival and Betsoft games, nice support and banking, and standard bonuses; it can’t possibly compensate for the problems with its reputation. You’d better look to the right - some great casinos are waiting for you.