Updated: 05 Feb 2018
21 Grand Casino Review
We have to thank 21 Grand Casino, really. We would have felt kinda bad telling that it sucks for no other reason than poor website and average games collection. With all those reputation problems they made it much easier for us. It sucks. There you go. No remorse at all.
Established in 2009, 21 Grand Casino has been around for a while. It is licensed and regulated by the Government of Curacao.
Over the years, several unresolved complaints from players involving 21 Grand Casino have accumulated on other reputable websites. The players report slow payments, confiscation of winnings and changing terms and conditions post-factum to deny withdrawals. Not good business tactics at all.
“It sucks. There you go. No remorse at all.”
The appearance of the casino doesn’t look good either. The website looks outdated, the instant play mode is clunky and it is clear that the games are intended to be played in the downloadable client.
The support seems to be alright though. Live chat, email and phone number in several languages (English, German, French, Spanish) are available 24/7.
Deposits are handles pretty well too: you’ve got your credit cards, Neteller, Skrill, Giropay, Sofort, Paysafecard and more. Withdrawals on the other hand are limited to Skrill, Neteller and UPayCard.
Software and Game Variety
21 Grand Casino utilises Rival software and include both download and instant play mode. The total number of games exceeded 200.
In the slots section you may expect all the famous Rival’s titles: Rise of Poseidon, Mystic Wolf, Arabian Tales and others. Unique story-driven i-Slots are also here - As the Reels Turn, Reel Crime, Rock On are well-known among players. 3d slots from Betsoft were a nice surprise - Aztec Treasures, Gypsy Rose and Mamma Mia all bring the graphic onto the next level.
Progressive games count only four titles and the jackpot amount for each of them is shown to be $123456. Wait a minute... It’s just like our admin password, what a coincidence! Whoops, you didn’t see that.
Table games are few and lack many popular blackjack and roulette variations, but all standard games are included. Add to that baccarat, video poker, craps, Red Dog, Pai Gow and that should satisfy most players.
Other games include scratch cards, bingo, keno and even sudoku (didn’t expect that one)
Mobile and Live Games
From the looks of the desktop website, we didn’t really expect it to work on mobile devices. We were really surprised to see that it does work. The number of games however is much smaller - just over 70.
Live games collection is standard: blackjack, roulette, craps, baccarat and stud poker. Not much, but most popular options are covered.
Bonuses and Promotions
At first glance, the welcome bonus is great: 300% match bonus up to $2000 on your first deposit. All the catches as usual are in the terms and conditions: wagering requirements are pretty high - x35 on bonus and deposit, bonus money are not cashable and can not be used on table games or video poker.
“Wagering requirements are... how do we say... sky high?”
Other promos include weekly offers, slots tournaments and more. Be sure to check the promotions page for full details.