Updated: 05 Feb 2018
138.com Casino Review
Just from the very first seconds of being at 138.com Casino, we understood that it’s another one weird-looking casino oriented on the Asian market. However, we could not imagine that it’s so weird and making-you-yank-out-your-hair. This is an unimpressive and buggy casino. Their game library is not big - just around 250 game titles from such providers, as Microgaming, MultiSlot, and Red Tiger. Not to mention, they have no live games at all. As a newcomer, you can get… uhm… nothing. They don’t offer any bonus for new casino players. The selection of payout options could be better, too.
- License from the UK;
- 24/7 live chat;
- SSL encryption.
- HUGE list of the restricted countries;
- Laggy website;
- Limited selection of the payment options;
- No live games;
- No Welcome Bonus for casino fans.
138.com Casino was founded in 2012 by FESUGE Limited. They are regulated by the jurisdiction of the Isle of Man and licensed by the UK Gambling Commission.
Their website is trying to be modern, but seems to have a few bugs. In fact, we could barely get some of the important features on the website to load. Overall, the website looks unattractive, with a simple wide theme and a laggy interface. They also hold a lengthy list of restricted countries and are more than happy to let you know if you’re on the outs.
“The website could certainly use some work, as it can barely function at the moment.”
A useful website might not be on their list of priorities, but player safety definitely is. This casino implements the industry standard SSL encryption, as well as added firewall technology. These features ensure that your sensitive data transfers securely and remains that way on their servers.
Customer Support: The customer service is offered 24/7 via live chat, telephone, and standard email communication. Furthermore, it is available in several languages. So, nothing bad to say about it.
Banking: The selection of withdrawal options is somewhat limited, but, at least, it includes some popular methods - credit cards, Skrill, and Neteller. The payouts speed is average - it takes somewhere around 3-5 days to withdraw the funds, at best.
Software and Game Variety
138.com Casino is powered by Red Tiger, Multi Slot, and Microgaming’s Quickfire platform. Overall, they have just about 250 game titles in total, and the majority of them are slots. Table and video poker games are not so widely represented here. All the games can be filtered by their types and providers. Also, there’s a search bar. However, the game lobby itself is a bit laggy, just like the whole website. Anyway, let’s check out what do they have:
- Slots: Doctor Love, Amazon Adventure, Game of Thrones, Aladdin’s Legacy;
- Jackpots: Cash Splash, Fruits Fiesta, Mega Moolah, Treasure Nile;
- Table Games: Roulette, Baccarat, Blackjack, Craps;
- Video Poker: All American Poker, Joker Poker, Jacks or Better, Deuces Wild.
“The game lobby itself is a bit laggy, just like the whole website.”
Mobile and Live Gaming
As of now, 138.com Casino doesn’t offer any live casino games. Hopefully, they’ll add them in the near future.
At least, you have an instant access to their casino with the use of your smartphone or tablet. There’s no need to download an application - just open the website in the mobile browser and start playing.
Bonuses and Promotions
If you still expect to get a big bonus at 138.com Casino, then just forget about it. Currently they don’t have any welcome bonus for casino players. The only welcome offer here is available only on their sportsbook. Anyway, this bonus is just ridiculous - €10 bonus token for your €10 bet.
Of course, you can check out their promotional page, but all the offers are available only on the sportsbook.